Course Code: B2DITF
Type: Full Time
Entry Requirements
- Successful completion of a Foundation Learning course, in a related subject, including English and mathematics.
- Four GCSEs or equivalent at grade D, including English and mathematics.
- City & Guilds Level 2 Diploma with English and mathematics at Level 2.
Who is the course for
This course is for students who are interested in computer hardware and possess no previous hardware knowledge and students who wish to gain an intermediate level of IT knowledge.Course Content
The course is made up of a series of modules:- Health and safety in ICT and contact centres
- Develop personal & organisational effectiveness
- Customer care
- Software installation & upgrade
- System operation
- Working with ICT hardware and equipment
- System management
- Work experience
Study Methods
How is the course assessed
Where next - Further Studies
BTEC Level 2 Diploma, ECDL, C&G Advanced Diploma for IT Professionals.Where next - Job Opportunities
Administration, trainee web, spreadsheet, database designer and IT support.More Information
For further information, please contact our Information, Advice and Guidance team on 01895 853333 or email This e-mail address is being protected from spambots. You need JavaScript enabled to view itHow to Apply
To apply for a course choose one of these methods:- Online - click the Apply Now button, fill out the form and submit
- Post - download an application form here , or use the form in the prospectus. Fill it out and return it to:
When we have received your application we will contact you to arrange an interview time.
