Course Code: C2DIPF
Type: Full Time
Entry Requirements
- Successful completion of Foundation learning course in a related subject including Functional Skills English and Mathematics at Level 1
- Two GCSEs at grade D or above, in English and mathematics.
Who is the course for
This course is for students who are interested in computer hardware and who wish to gain an intermediate level of IT knowledge (applications).Interest in computer hardware and applications is essential. Previous hardware knowledge useful but not essential.
Course Content
Diploma in ICT Professional CompetenceCore units:
- Health & Safety in ICT and Contact Centres
- Develop Personal & Organisational Effectiveness
- Customer Care
- Software Installation & Upgrade
- System Operation
- Working with ICT Hardware & Equipment
- System Management
- Functional skills.
Core unit:
- Improving Productivity Using IT
- Database Software
- Word Processing Software
- Set Up an IT System
Study Methods
In class delivery of practical and theory with work related scenarios and actual work based assignments for hardware and applications units.Part of the time is will spent in Practical hardware labs.
Work placement is an integral part of the course
How is the course assessed
Portfolio and in class supervised assessments.Where next - Further Studies
- City and Guilds Level 3
- A Plus
Where next - Job Opportunities
First line support help desk or making systems. Working with Microsoft office applications in industry.More Information
For further information, please contact our Information, Advice and Guidance team on 01895 853333 or email This e-mail address is being protected from spambots. You need JavaScript enabled to view itHow to Apply
To apply for a course choose one of these methods:- Online - click the Apply Now button, fill out the form and submit
- Post - download an application form here , or use the form in the prospectus. Fill it out and return it to:
When we have received your application we will contact you to arrange an interview time.
