Level 3 Award in MOT VTC Managers (3428-03)
There are no set entry requirements to undertake this course but candidates will require an interview prior to acceptance.
Who is the course for
It is a mandatory requirement for all garages providing an MOT Testing Service to have an authorised MOT Manager. This course is aimed at current MOT Test Centre Managers who wish to have their skills and experience recognised, or for approved MOT Testers, or other individuals, who wish to move into MOT Test Centre Management. This Driver and Vehicle Standards Agency (DVSA) approved qualification covers managing legislative and compliance requirements of a vehicle test centre, managing the service offered to customers, developing staff and how to manage Driver and Vehicle Standards Agency (DVSA) test centre quality audits.
- unit 301 Understand how to manage the legislative and compliance requirements of a vehicle test centre.
- unit 302 Know how to deal with customer service problems within a vehicle test centre.
- unit 303 Understand how to develop and supervise staff within a vehicle test centre.
- unit 304 Understand vehicle test centre quality systems and quality audits.
How is the course assessed
Multiple choice on â line test (40 questions in 75 minutes).
Where next - Further Studies
Qualified MOT Test Centre Managers can complete further management qualifications with City & Guilds or the Institute of Leadership and Management (ILM) to further develop their skills.
Where next - Job Opportunities
MOT VTC Manager
Last updated: 18 August 2016
How to Apply
This course requires an informal interview.
To arrange an assessment and interview time please contact Information, Advice & Guidance on 01895 853333.